Privacy Policy

JC Tire Shop (“we,” “us,” “our”) is a family-owned tire shop in Harvey, Louisiana. We respect your privacy and want to be upfront about what we collect and why. This Policy explains how we handle your information when you visit https://jctireshop.net or place an order with us.

1. What We Collect

When you use our site or order tires, we collect:

• Account & contact info: full name, email address, phone number, and a password (stored encrypted).
• Vehicle info: year, make, model, and tire size you are shopping for.
• Order details: products ordered, payment amount, pickup status, and any notes.
• Payment info: payments are processed through Stripe via online checkout. We never see or store your full card number — Stripe handles it under PCI-compliant standards.
• Technical info: IP address, browser type, device type, pages visited, and basic browsing behavior on our site.
• Communications: messages you send by email, WhatsApp, or phone.

2. How We Use Your Information

We use your info to:

• Process your order, track availability, and notify you when your tires are ready.
• Communicate about your order (text, email, phone, or WhatsApp).
• Provide receipts, invoices, and warranty service.
• Improve our site — what sizes people search for, what listings work, and what is broken.
• Prevent fraud and protect our shop.
• Send occasional promotions or news, but only if you opt in. You can unsubscribe any time.

We do not sell your personal information. Ever.

3. Cookies & Tracking

Our site uses small files called cookies to keep you signed in, remember what is in your cart, and understand how the site is used. We use:

• Essential cookies — needed for login, cart, and checkout to work.
• Analytics cookies — help us see which pages and tires people view most.
• Stripe cookies — placed by Stripe to securely process your payment.

You can disable cookies in your browser settings, but parts of the site (like the cart) may not work.

4. Who We Share Data With

We share only what is necessary to run our shop:

• Stripe — processes your payment. See Stripe’s Privacy Policy.
• Service providers — hosting, email, and SMS providers that help us run the website.
• Law enforcement — only when legally required.

We never sell, rent, or trade your personal data to marketers.

5. Data Retention

We keep order and account data as long as your account is active or as long as needed to honor warranties and comply with tax law (Louisiana generally requires 3–5 years of business records). After that, we delete or anonymize it.

6. Your Rights

Depending on where you live, you may have the right to:

• Ask what personal info we have about you.
• Request a correction.
• Request that we delete your data (subject to legal record-keeping rules).
• Opt out of marketing emails or texts.
• Opt out of the sale of personal info — though we already do not sell it.

California residents have specific rights under the CCPA, and visitors from the EU/UK have rights similar to GDPR. To exercise any right, email info@jctireshop.net or call (504) 381-4908. We will respond within 30 days.

7. Children’s Privacy

Our site is intended for adults (18+). We do not knowingly collect data from children under 13. If you believe a child has provided us info, please contact us and we will delete it.

8. How We Protect Your Data

We use HTTPS encryption, hashed passwords, secured servers, and limit who in the shop can access customer info. Stripe handles all card data on PCI-compliant systems. No system is 100% secure, but we take this seriously.

9. Changes to This Policy

If we update this Policy, we will revise the “Last updated” date and post the new version here. Big changes will be announced by email or on the homepage.

10. Contact Us

Questions, requests, or concerns? Reach out:

• JC Tire Shop
• 2544 Lapalco Blvd, Harvey, LA 70058
• Phone: (504) 381-4908
• Email: info@jctireshop.net